Privacy Policy

SaveTheSnack respects your privacy and is committed to protecting your personal information.

This Privacy Policy applies when you use our website, mobile application, contact forms and related services.

The information we collect depends on the features you use. It may include the following categories.

Account information

• name
• email address
• encrypted account credentials
• account settings and preferences

Food and household information

• kitchen inventory and stock information
• shopping lists
• recipes and imported recipe details
• meal plans
• expiry dates and food reminders
• food usage and waste records
• sustainability goals and progress

Technical information

• device type and operating system
• browser type
• application version
• IP address
• device identifiers
• error logs and diagnostic information

Communication information

• messages submitted through contact forms
• support requests
• demo requests
• feedback and survey responses

We may use personal information to:

• create and manage your account
• provide food inventory, recipe, shopping and meal planning features
• send reminders and service notifications
• personalise your experience
• respond to support and business enquiries
• analyse and improve the Services
• detect fraud, abuse and security incidents
• comply with legal and regulatory requirements
• send marketing communications where you have consented or where otherwise permitted

Where data protection law requires us to identify a legal basis, we may rely on:

• performance of a contract, where processing is necessary to provide the Services
• consent, where you have actively agreed to a particular use
• legitimate interests, where necessary to operate, secure or improve SaveTheSnack
• legal obligations, where processing is required by law

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and expectations.

We do not sell your personal information. We may share information with trusted service providers where necessary to operate SaveTheSnack.

These providers may include:

• cloud infrastructure and hosting providers
• email and notification providers
• analytics and performance monitoring providers
• authentication providers
• customer support providers
• payment providers where paid services are introduced
• professional advisers and legal authorities where required

Providers are permitted to process information only for the agreed purpose and subject to appropriate contractual and security requirements.

Some features may allow you to share shopping lists, recipes or other content with selected users or publish content publicly.

Information you choose to make public may be viewed, copied or shared by others. You should avoid publishing personal or confidential information.

Some of our service providers may process information in countries other than your own.

Where required, we use recognised safeguards for international transfers, such as adequacy decisions, contractual clauses or equivalent legal protections.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.

Retention periods may depend on the type of information, account status, legal obligations, security requirements and the need to resolve disputes.

When information is no longer required, it may be deleted, anonymised or securely archived where retention is legally required.

Depending on where you live, you may have rights concerning your personal information, including the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of your information
• restrict certain processing
• object to processing based on legitimate interests
• request data portability
• withdraw consent
• complain to a relevant data protection authority

Some rights are subject to legal conditions and exceptions. We may need to verify your identity before completing a request.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.

Service messages relating to security, account changes or important operational matters may still be sent where necessary.

We use appropriate technical and organisational measures to protect personal information, including access controls, encryption, monitoring and secure software development practices.

No internet service can guarantee complete security. You are also responsible for protecting your account credentials and devices.

SaveTheSnack is not intended to knowingly collect personal information from children who are below the minimum age permitted by applicable law without appropriate parental or guardian consent.

If you believe a child has provided personal information unlawfully, please contact us.

Our Services may contain links to third-party websites, recipes or external services. Their privacy practices are governed by their own policies.

We may update this Privacy Policy to reflect changes to our Services, technology or legal obligations.

The current version will be published on this page together with the date it was last updated.

To ask a privacy question or exercise a data protection right, use our contact page and clearly describe your request.